The Immersion Graphics team understands the job doesn’t end once the product is delivered. With help from global partners, they provide customer service and worldwide technical support.

By offering tailored business solutions, Immersion Graphics can meet your business needs and add immediate value to your products.

Technical Operations

• Establishes new licensee operations from development of project scopes through engineering, fabrication, and installation of equipment, to start-up and operator training.
• Assists licensees with new product introductions through the development of custom graphic images for printing, recommendations for tooling/jigging and process parameters, and the provision of decorated product samples.
• Researches and develops new materials and equipment for improving the functionality of the Final Finish® hydrographics process.
• Provides continuing support to licensees through training, process analysis, and the implementation of process and/or material improvements at licensees’ facilities

Quality Assurance/Control

• Tests, inspects, and certifies raw materials for licensee use.
• Maintains raw materials traceability records.
• Instrumental in ensuring newly developed custom graphic images, coatings and activators meet the customer’s needs.
• Maintains relationships with outside accredited labs for required product submissions.
• In-house ASTM testing capabilities include: D522-932 Mandrel Bend, D870-02 Water Soak, D2247-02 Humidity Exposure, D3359-02 Tape Adhesion Methods A&B, D3363-00 Pencil Hardness Test for both JIS & U.S. standards, SAE J1885 and SAE J1960 Accelerated Weather Tests using a Q-Sun 100 tabletop chamber.